We've compiled a list of frequently asked questions to help you navigate our website and get the most out of your Mojolaa experience.
- Shipping rates vary depending on your location, order total, and chosen shipping method. You can see the estimated shipping cost during checkout.
- Yes, we do! Please see our return policy for details, which can be found on our website under the ‘Customer Service’ section.
- You will receive a tracking number via email once your order ships. You can track your order on the courier’s website using the provided tracking number.
- We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and secure online payment methods
- Placing an order on Mojolaa.com is easy! Simply browse our selection, add items to your cart, proceed to checkout, and follow the on-screen instructions.
- We may be able to cancel your order if it hasn’t yet shipped. Please contact our customer service team as soon as possible at support@mojolaa.com
- We offer a 7-day return policy for most items in new and unused condition. Please see our return policy for full details.
- Delivery times vary depending on your location and chosen shipping method. You can see the estimated delivery
- Mojolaa derives its name from resilience and strength found throughout Africa meaning Enjoying wealth.
- We offer a unique blend of African-inspired prints and silhouettes combined with contemporary trends. You’ll find a variety of styles to suit your taste, from bold and statement pieces to classic and elegant designs.
- Absolutely! We believe fashion is for everyone, regardless of age. Our collections offer something for everyone, from playful and vibrant pieces for children to sophisticated and timeless designs for adults.
- Sizing can vary slightly depending on the garment and region of inspiration. We provide detailed size charts on each product page to ensure you get the perfect fit. If you have any questions, don’t hesitate to contact our customer service team.
- We use a variety of high-quality fabrics, including comfortable and breathable cottons, luxurious linens, and vibrant African prints. We prioritise ethically sourced materials and sustainable practices.
- Care instructions vary depending on the fabric. We recommend following the care label on each garment for optimal results.
- Yes, we do! We ship internationally to a variety of countries. Shipping costs are calculated at checkout based on your location and chosen shipping method.
- You will receive a tracking number via email once your order ships. You can track your order on the courier’s website using the provided tracking number.
- We offer a [specify return window, e.g., 30-day] return policy for most items in new and unused condition with original tags attached. Please see our return policy for full details.
- The easiest way to exchange an item is to return it for a full refund and then place a new order for the desired size or style. Please see our return policy for more information.
- We appreciate your interest! We encourage stylists, influencers, and creative minds to reach out to us via email at [email address removed] with your collaboration ideas.
- Follow us on social media @mojolaa! We share outfit inspiration, new arrivals, and behind-the-scenes glimpses into the world of Mojolaa. You can also browse our website : www.mojolaa.com